1. How should I place an order for my first purchase?
If you do not have customized requirements, simply prepare the relevant shipping information, confirm the specifications and quantities you need, and place an order directly. We will contact the production department to arrange production or shipment as soon as you pay for the order.
2. Is there a cheaper quote available?Please contact our sales teams for more information.
Perhaps there will be a surprise price for you.
3. What are the product warranty items?
When your order's goods are damaged or missing due to non-human factors, please prepare the necessary documents and contact our customer service in a timely manner to provide you with the most reasonable solution.
4. How to choose the appropriate transportation method?
The main transportation methods include sea freight, air freight, and express delivery, depending on which of the above is supported by your receiving region.
5. Can you provide samples?
Most products support sample service, please contact customer service to confirm if the current product inventory is sufficient.
6. How to apply for product customization services?
We offer three customized solutions: logo, shape, and packaging. Please prepare high-definition patterns in advance and contact our customer service to determine the appropriate production plan.
7. What about the after-sales service?
After you place your order,we will inform you the updated logistics information in time until you receive your goods.
8. How does the delivery process work?
Once the shipment is dispatched, we'll provide you with a tracking number for easy online tracking.
9. What can you buy from us?
We offer various sublimation blanks, here are the most representative examples:
Aluminum products: Wind spinner.
Textile products: Blanket, Pillowcase, Hat.
MDF products: Photo Frame, Tag.
Rock based products: Photo Slate.
Other hot-selling products: Key chain, Hair clip, Coaster, Golf mark, Cup, Bottle, etc;
Phone case product: Supports most mobile phone models, you can request a model list from customer service.
If you have customization needs, please contact our sales team and we will provide you with reasonable solutions.
